SECUREUS TERMS OF USE - EFFECTIVE DATE: [11 JUNE 2025]

Welcome to SecureUs! 

These Terms of Use govern your access to and use of our websites, mobile applications, platforms, and services. 

By using SecureUs, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy.

1. Who We Are

Secure Us Financial Services (Pty) Ltd (Reg. No. 2022/768698/07) ("SecureUs," "we," "our," "us") is a South African company offering digital financial products, including software-as-a-service (SaaS) solutions and value-added insurance subscriptions via mobile platforms.

Secure-US's role is facilitative, meaning it does not act as the insurer itself for any insurance products offered, especially regarding policy issuance and claim decisions, which remain under the insurer’s control.

2. Scope and Application

These Terms apply to:

  1. Visitors to our websites or apps;

  2. Individuals and entities using our services via subscription;

  3. Corporate clients accessing benefits through employer agreements.

By clicking to accept or otherwise using our platforms, you enter into a legally binding agreement with SecureUs.

3. Software as a Service (SaaS)

3.1 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our software and services for your personal, lawful, and non-commercial use, subject to these Terms.

3.2 Restrictions

You may not:

  1. Copy, modify, reverse-engineer, or attempt to derive source code;

  2. Use the service for unlawful purposes;

  3. Resell or sublicense the service.

4. Registration and Subscription

To use certain services, you must:

  1. Create an account and agree to these Terms;

  2. Provide accurate information;

  3. Be at least 18 years old or have legal capacity to contract.

Subscription products may be paid by you directly or via a corporate programme. Non-payment may lead to suspension or termination of your access.

5. Acceptable Use

You agree not to:

  1. Violate laws or infringe IP rights;

  2. Upload malicious software;

  3. Interfere with our platform’s operation;

  4. Misrepresent yourself or impersonate others.

6. Data and Privacy

We collect, process, and store your personal data in accordance with our Privacy Policy. You consent to such processing when using our services.

7. Availability and Updates

  1. We aim to provide continuous access but do not guarantee uninterrupted service. 

  2. We may modify or discontinue features at any time without liability.

8. Limitation of Liability

Use of our services is at your own risk. To the fullest extent permitted by law, we disclaim liability for any indirect, incidental, or consequential damages.

9. Termination

9.1 We may suspend or terminate your access

  1. For breach of these Terms;

  2. Upon request by law enforcement;

  3. For non-payment of fees.


9.2 You may terminate at any time by discontinuing use. 

9.3 Termination does not affect obligations incurred prior.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Disputes shall be resolved by South African courts.

11. Contact Us

Email: supportza@secureusfs.com

Website: www.secureusfs.com


SECUREUS PRIVACY POLICY - EFFECTIVE DATE: [11 JUNE 2025]

Your privacy is important to us. This policy explains how Secure Us Financial Services (Pty) Ltd ("SecureUs") collects, uses, stores, and protects your personal information.

1. Who We Are

SecureUs is a registered South African company (Reg. No. 2022/768698/07) providing financial services and digital insurance subscriptions via mobile platforms.

2. Who This Policy Applies To

This policy applies to:

  1. Users of our website, apps, and services;

  2. Customers subscribing to SecureUs financial products;

  3. Individuals engaging with us through third-party partnerships.

3. Legal Compliance

We comply with the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and other applicable laws.

4. What Information We Collect

We may collect:

  1. Personal identifiers (name, ID number);

  2. Contact details (email, phone, address);

  3. Financial information for subscriptions and insurance underwriting;

  4. Technical and usage data (device ID, IP address, location).

5. How We Collect Data

  1. When you register or subscribe;

  2. When you submit forms or enquiries;

  3. Automatically via cookies and device logs.

6. Why We Use Your Information

We use your information to:

  1. Provide and manage your subscriptions;

  2. Process claims with our insurance partners;

  3. Communicate service updates or offers;

  4. Comply with legal and regulatory obligations.


7. Sharing of Information

We may share your data:

  1. With licensed financial partners (e.g., underwriters);

  2. With third-party service providers who support our operations;

  3. When required by law or with your consent.

8. Your Rights

You may:

  1. Request access to your data;

  2. Correct or update your information;

  3. Withdraw consent or request deletion;

  4. Object to certain types of processing.

9. Data Retention

Your data is retained as long as necessary to provide our services or as required by law.

10. Security Measures

We implement appropriate security controls including data encryption, access restrictions, and secure hosting.

11. International Transfers

Your data may be stored or processed outside of South Africa. We ensure adequate safeguards are in place.

12. Updates to This Policy

We may revise this policy periodically. Updated versions will be published on our website.

13. Contact

Email: supportza@secureusfs.com

Website: www.secureusfs.com


SECUREUS COOKIE POLICY - EFFECTIVE DATE: [11 JUNE 2025]

This policy explains how Secure Us Financial Services (Pty) Ltd uses cookies across our websites and mobile applications.

1. What Are Cookies?

Cookies are small text files stored on your device. They help us:

  1. Recognize returning users;

  2. Save preferences;

  3. Improve platform functionality.

2. Why We Use Cookies

We use cookies to:

  1. Enable secure log-ins and transactions;

  2. Track service performance and analytics;

  3. Customize content and offers;

  4. Integrate social media and third-party services.

3. Types of Cookies

  1. Essential Cookies: Necessary for platform operation;

  2. Analytics Cookies: Help us understand usage trends;

  3. Functionality Cookies: Remember your preferences;

  4. Advertising Cookies: Tailor messages to your interests.


4. Managing Cookies

You can manage cookies by:

  1. Adjusting browser settings to block or delete cookies;

  2. Using our website cookie preference tool.

Note: Blocking cookies may impair some features of our services.

5. Consent

We ask for your consent when you first visit. You may update preferences at any time.

6. Legal Compliance

We adhere to POPIA, GDPR, and other applicable data protection laws.

7. Contact

If you have questions, contact our Information Officer:

Email: supportza@secureusfs.com

Website: www.secureusfs.com